Do you have a HMO horror story?
1.) Where improper treatment or no treatment was given?
2.) Where tests were not performed, when they should have been?
3.) Where non-medical personnel overrode the doctor's decision?
4.) Where care was put off and put off until it was too late?
If your answer is YES to any of these questions or if you have encountered other problems, please call the HMO Complaint Hotline. It is answered by a special voice mail system and the information you give will remain confidential. Your call will be returned or you will receive a written reply from a physician.
Toll-Free Managed Care (HMO) Complaint Hotline: 1-800-800-5154